Itsm manual Game OTRS comprises the leading Open Source Help Desk Software ( ( OTRS) ) Community Edition and several free features for ITSM, Surveys, Time Accounting, and System monitoring. The best Service Desk Open Source solutions are a reality and here is a list of the best products on the market. All free and open source.
There are many Service Desk solutions on the manage is the most reviewed and highest rated IT help desk. Our service desk simplifies complex tasks and automates basic ones, while providing loads of metrics, reports, and configurations, without being overwhelming.